Why On-Call Pain Is A Sociotechnical Problem
Explores why on-call rotations are often painful, framing them as a sociotechnical problem requiring both technical fixes and organizational changes.
Explores why on-call rotations are often painful, framing them as a sociotechnical problem requiring both technical fixes and organizational changes.
A guide to modernizing alerting practices in distributed systems, advocating for observability, SLOs, and paging only on user-impacting issues.
A software engineer shares practical advice for managing stress and handling on-call production support incidents effectively.