#Fail: My Oracle Support
A developer's critical rant about the problematic migration from Oracle Metalink to the new My Oracle Support system, focusing on poor usability and performance.
Robin Moffatt is a Principal DevEx Engineer and seasoned conference speaker with 15+ years of experience presenting at top events like QCon, Devoxx, Kafka Summit, and Strata. He shares insights on developer experience, distributed systems, and cloud technologies through his blog, YouTube, and public talks.
491 articles from this blog
A developer's critical rant about the problematic migration from Oracle Metalink to the new My Oracle Support system, focusing on poor usability and performance.
Guide to configuring Oracle BI Presentation Services Plug-in for load balancing and failover across multiple OBIEE servers.
Advanced Google search techniques for finding Oracle OBIEE documentation, PDFs, and resources, including using alerts.
An analysis of the declining Oracle BI Enterprise Edition (OBIEE) online community, citing beginner-dominated forums and poor user etiquette.
A guide to diagnosing and fixing the ORA-12154 TNS error when OBIEE fails to connect to an Oracle database.
Analysis of Oracle's October Critical Patch Update, focusing on the OBIEE vulnerability CVE-2009-1990 and its patch details.
Oracle's October Critical Patch Update addresses security vulnerabilities in OBIEE and Oracle Application Server, requiring immediate attention.
A technical analysis of an OBIEE BI Server hang caused by an init block returning a NULL value, detailing the error codes, symptoms, and fix.
A technical guide on extending the QUERY_TEXT column length in OBIEE usage tracking to prevent SQL truncation errors.
A technical guide on creating LoadRunner (HP Performance Center) scripts for performance testing Oracle Business Intelligence Enterprise Edition (OBIEE) dashboards.
Technical notes on validating and scripting LoadRunner VUsers for performance testing Oracle Business Intelligence Enterprise Edition (OBIEE).
James Morle's blog post on identifying key warning signs for diagnosing performance issues in Oracle databases.
Fixing ORA-28001 and ORA-01017 errors when changing expired passwords on Oracle 11g using 10g clients.
A compilation and analysis of Oracle Business Intelligence Enterprise Edition (OBIEE) performance benchmark documents published by Oracle.
Diagnosing and resolving slow OBIEE login issues caused by cluster controller failover due to network configuration problems.
A developer's critique of OBIEE dashboard compatibility across Opera, Firefox, IE, and Chrome browsers, highlighting rendering issues.
A comprehensive reference for OBIEE AdminTool.exe command line syntax, including commands for repository management and metadata export.
Explores an undocumented /command switch in Oracle BI's AdminTool.exe for scripting RPD file changes, with usage examples and cautions.
Clarifies the correct Oracle support portal URL for accessing Metalink 3 service requests to avoid errors.
A guide to using RSS feeds and del.icio.us tags to track content and discussions related to Oracle Business Intelligence (OBIEE).