Client-oriented vs Service-oriented
Read OriginalThe article analyzes two business models in the IT sector: client-oriented consulting firms that scale with headcount, and service-oriented product companies that can scale beyond their personnel. It argues that to build a scalable, investable business, a shift from catering to every individual client to focusing on a standardized, high-quality service for a broader market is necessary, a common imperative in the modern IT landscape.
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