Ben McCormick • 6/25/2024

A Simple Path To Building Trust

This article outlines a straightforward, five-step process for building trust: identify a need, commit to meeting it with a timeline and quality, fulfill the commitment, and communicate the completion. It emphasizes that consistency in this process builds a reputation for reliability, while also noting that missed commitments are more impactful than kept ones and that kindness and understanding implicit expectations are crucial.

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#software development #communication #project management