Ben Balter • 3/8/2016

Optimizing for power users and edge cases is the easy part

This article discusses a common pitfall in software and product design: prioritizing features for power users and edge cases over the core needs of the majority. It explains that issue trackers and feedback channels are skewed toward vocal minorities, and that the real challenge is optimizing the out-of-box experience for 80% of users to avoid unnecessary complexity and feature creep.

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#software development #open source #user experience